NY Connects Specialist

POSITION:  NY Connects  Specialist

HOURS: 35 Hours per week

Pay: 18.50 per hour



  1. Associates Degree in Human Services or related field and two years of experience in a human services position that requires direct service to individuals. An equivalent combination of education and experience may be substituted.

  2. Experience providing information and referral services and/or long-term care supports and services, preferred.

  3. Extensive knowledge of community resources and long term care supports and services.

  4. Ability to multi-task, plan and prioritize work tasks, and work effectively in both a team and individual setting.

  5. Excellent public speaking, problem-solving, and group facilitation skills.

  6. Ability to effectively interact and work with individuals from diverse backgrounds.

  7. Valid Driver’s License and proof of insurance

  8. Strong commitment to the integration of people with disabilities into all aspects of community life.


  1. Actively support STIC’s mission, philosophy, and values and our pursuit of community integration for all people with disabilities.

  2. Provide individuals with unbiased information and connections to qualified providers of long term supports and services by phone and in person.

  3. Provide Options Counseling/Person Centered Counseling services to individuals seeking long term supports and services by phone and in person.

  4. Conduct education and awareness presentations to community partners, groups, and individuals about NY Connects and local long term supports and services.

  5. Actively participate in community groups including the Long Term Care Council and/or No Wrong Door Implementation Team.

  6. Work collaboratively with the local Office for the Aging, Department of Social Services, and Office for People with Developmental Disabilities staff members.

  7. Maintain consistency of NY Connects message with other NY Connect partners.

  8. Adhere to the NY Connect State Program Standards and follow the prescribed NY Connects Work Plan.

  9. Required travel in a three county service area.

  10. Occasionally work a flexible schedule that may include early mornings, evenings and weekends.

Southern Tier Independence Center, Inc. is an equal opportunity employer.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.


  • Dental insurance

  • Flexible schedule

  • Health insurance

  • Paid time off

  • Referral program

  • Vision insurance

Experience level:

  • 2 years


  • Day shift

Weekly day range:

  • Monday to Friday

  • No weekends

Work setting:

  • Call center

  • In-person

  • Office

Southern Tier Independence Center, Inc. is an equal opportunity employer. It is our policy to hire the best-qualified applicant for the position without regard to race, color, disability, religion, sexual orientation, gender, national origin, age, or veteran status.

Interested applicants should send a current resume indicating the position for which they are applying to:

Casey Flanagan, Human Resources Coordinator

135 East Frederick Street

Binghamton, NY 13904

Phone : (607) 724-2111

Fax: (607) 772-3605

Email: apply@stic-cil.org