In-Person Assister / Facilitated Enroller
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Position: In-Person Assister/Facilitated Enroller
Hours: Full-time 35 hours per week (Plus Benefits)
QUALIFICATIONS
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Associates Degree in Health or Human Services field and 1 year of experience providing information or assistance to consumers or advocates on insurance or health care access issues.
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Strong interpersonal, communication, and writing skills.
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Excellent organization skills and attention to detail.
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Excellent computer skills including knowledge of database software.
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Ability to effectively interact and work with individuals from diverse backgrounds.
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Ability to multi-task and work effectively in both a team and individual setting.
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Ability to manage a complex workload in varied work environments.
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Knowledge of Medicaid, Family Health Plus, and Child Health Plus, preferred.
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Bi-lingual proficiency preferred.
RESPONSIBILITIES
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Some travel within five county service area.
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Work a flexible schedule that includes early mornings, evenings and weekends.
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Provide in-person assistance to individuals applying for Medicaid-related programs at the time of initial application and at annual renewal.
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Educate potential enrollees about managed care options when available.
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Conduct public education activities to raise awareness about Facilitated Enrollment for Aged Blind and Disabled (ABD).
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Maintain an expertise in eligibility, enrollment and program specification for various Medicaid-related insurance programs.
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Provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for populations served under the NYSOH Marketplace, including those with limited English proficiency.
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Assist potential enrollees with grievances, complaints or questions regarding their health coverage or a determination related to their coverage.
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Attend trainings as required by CSS and STIC.
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Collect data and prepare and submit reports as required by CSS and STIC in a timely manner.
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Other related tasks as required and time permits.
Southern Tier Independence Center, Inc. is an equal opportunity employer.
Interested applicants should send a current resume indicating the position for which they are applying to:
Casey Flanagan, Human Resources Coordinator
135 East Frederick Street
Binghamton, NY 13904
Phone : (607) 724-2111
Fax: (607) 772-3605
Email: apply@stic-cil.org
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