Education & Outreach

Education and Outreach Specialist

Hours: Non-exempt, full-time 40 hours per week


  1. Bachelor’s degree in Human Services or related field, preferred.
  2. Experience developing and conducting, education, outreach and training to groups.
  3. Experience with public speaking.
  4. Knowledge of 1915c Medicaid waivers, Managed Long Term Care, and Medicaid eligibility criteria, preferred.
  5. Knowledge of services, community resources and government benefits available to successfully facilitate transition from institutional to community living.
  6. Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice and integration of people with disabilities into all aspects of community life.
  7. Ability to effectively interact and work with individuals from diverse cultures and backgrounds.
  8. Ability to multi-task and work effectively in both a team and individual setting.
  9. Excellent conflict resolution, interpersonal and communication skills.
  10. Excellent attention to detail and organizational skills.
  11. Excellent computer skills and knowledge of Microsoft Office applications.
  12. Valid Driver’s License and reliable vehicle.



  1. Extensive travel in a 10-county service area and occasional overnights in Albany.
  2. Conduct ongoing outreach to nursing homes in the Southern Tier Region for the purpose of providing training and education.
  3. Conduct at least 4 presentations per month to nursing homes on topics including but not limited to: the Section Q process, overview of the Open Doors program and overview of the Good Neighbor program.
  4. Develop and manage an evaluation system to assess effectiveness of outreach and education and identify additional training needs.
  5. Manage and maintain education and outreach materials and a contact list of Southern Tier Region nursing homes.
  6. Assist Open Doors Transition Specialists at STIC and auxiliary sites with information and referral regarding the Good Neighbor program.
  7. Accept referrals from NYAIL, Open Doors Transition Specialists, Peer Specialists and OHS Housing Specialists for post-transition participant person centered planning and coaching.
  8. Meet with (potential) participants and complete and gather necessary documentation within required timeframes.
  9. Implement person centered plans according to approved curriculum for participants in their first 60 days post-transition.
  10. Provide primarily face-to-face coaching to participants who are within 60 days post transition to assist with independent living skills development.
  11. Work collaboratively with STIC and auxiliary Transition Specialists, Peer Specialists, OHS Housing Specialists and the Good Neighbor program.
  12. Enter case notes, outreach and education data, and all required program documentation into NYAIL’s Open Doors database in a timely manner.
  13. Comply with all STIC policies and procedures, as well as applicable state and federal laws and regulations related to Open Doors.
  14. Collect and maintain all required statistical and other data and prepare reports within established timeframes.
  15. Attend all mandatory agency and departmental trainings, meetings, and sign language class and advocacy groups.
  16. Other related tasks as required and time permits.


Southern Tier Independence Center, Inc. is an equal opportunity employer.  It is our policy to hire the best qualified applicant for the position, without regard to age, race, creed, color, national origin, sex, pregnancy or pregnancy-related conditions, sexual orientation, gender identity, disability, marital status, familial status, domestic violence victim status, prior arrest or conviction record, military status or predisposing genetic characteristics.


Interested applicants should send a current resume indicating the position for which they are applying to:

Casey Flanagan, Human Resources Coordinator

135 East Frederick Street

Binghamton, NY 13904

Phone : (607) 724-2111

Fax: (607) 772-3605